Frequently Asked Questions

Bespoke AI is a personal AI workspace from Bespoke Technologies. It brings conversations, Projects, files, memory, research, and created artifacts into one place so work can develop across more than one prompt.

Auto balances quality, speed, cost, and availability for the task. Fast prioritises a responsive everyday route. Expert is intended for more demanding reasoning. These are Bespoke product modes, not fixed promises about one upstream model.

A Project is an owned workspace for a continuing objective. It can carry its own instructions, conversations, files, memories, and artifacts. Project access and retrieval remain scoped to the signed-in owner.

Memory preserves selected facts or preferences for later use. A memory can be global to your account or restricted to one Project. Project-only memory is a hard retrieval boundary and should not appear in another Project.

The Library holds the files you upload and the items you create with Bespoke AI, with where each came from and which Projects use it. You can search it, filter by file type or origin, and open earlier versions of an item. Deleting an item moves it to Recently Deleted, a separate page reached from the foot of the Library, where it can be restored for 30 days before it is permanently erased.

Supported plans can upload allowed file types through a verified direct-upload flow. The service checks declared type, detected file signature, size, ownership, and storage limits before a file becomes available in the Library or a conversation.

No. AI output can be wrong, incomplete, outdated, or unsuitable. Open citations, test code, verify calculations, and use qualified human review for important decisions. Read AI Transparency for more detail.

A capability may use search when current public information is needed and the feature is configured. Citations identify sources associated with the response. They are not endorsements or guarantees, so compare the source with the claim.

You retain rights you already hold in content you submit. As between you and Bespoke Technologies, and to the extent permitted by law, you own output generated specifically for you. Output may not be unique and cannot grant rights in third-party material. See the Terms of Use.

The approved analytics contract excludes prompts, responses, uploaded files, support briefs, complete private URLs, and free-form private content. Product analytics uses named events with bounded properties. AI providers have separate processing terms, so we do not make one blanket training claim for every route. See the Privacy Policy and Subprocessor List.

The installable web application keeps its shell available and may show recently accessed eligible project or conversation history from a private browser cache. New AI generation and server-backed changes require a network connection. Clear site data or sign out on a shared device.

Plans can differ by available capabilities and usage caps. Bespoke AI should distinguish a capability that is not included from one whose allowance is exhausted. Quiet usage notices appear only near a limit, while hard safety and cost ceilings can stop a request.

Paid access is granted only after the configured payment provider independently verifies the exact purchase reference and amount. A browser return or an unverified payment does not activate access. Available rails depend on deployment and account eligibility.

An automated deletion and export workflow is not yet available. You can still submit a verified privacy request through the Bespoke Technologies contact route. We will explain any information that must be retained and respond in line with applicable law.

Signed-in users can use the Support page to send a name, email address, summary, brief, and one optional PNG, JPEG, or WebP image. You can also use the Bespoke Technologies contact page.

The Changelog groups readable releases into New, Improved, and Fixed. Legal documents also carry their own calendar version and preserve prior versions when approved legal meaning changes.